Support

Returns


What is your return policy?

You may return your photography purchase if you are unsatisfied for any reason, for 30 days from the time you receive it. You will be given a full refund of purchase. To initiate a product refund, email thirty9 customer service at info@thirty9.com.

Refunds will be issued to your original payment method and cannot be returned to alternate cards or different forms of payment. Please allow 3-5 business days for your return to be processed once it reaches our warehouse. We will send you a confirmation email once your refund has been issued.


Can I just get an account credit?

No, at this time we are only able to provide refunds to the payment method provided for the original sale.